Busy Bees: Your Trusted Cleaning Experts in Dunedin
Welcome to Busy Bees Cleaning Services, your trusted partner for professional cleaning in Dunedin city.
As the largest city on the southeast coast of New Zealand's South Island, Dunedin deserves cleaning services that match its spectacular hills, mesmerising harbour, and rich cultural history.
Comprehensive cleaning services in Dunedin
Domestic Cleaning:
Your Home, Our Passion
From basic cleaning to deep cleaning, we offer a range of house cleaning services:
- Regular home cleaning
- Monthly cleaning plans
- Spring cleaning to refresh your space
- Move-in/move-out cleaning, including bond cleaning checklists
Our domestic cleaners understand Dunedin’s unique environment, from the Chinese garden to the fur seals at the harbour, and tailor our services to meet your specific needs.
Commercial Cleaning:
Elevating Your Business Space
Keep your workplace healthy and productive with our professional cleaning services:
- Office cleaning with expert office cleaning staff
- Retail space maintenance
- Industrial facility cleaning
- Cleaning in healthcare facilities, where cleaning impacts patient safety
Our commercial cleaning team is trained in control in healthcare cleaning and uses effective cleaning solutions to ensure the highest standards for our commercial clients.
Specialized cleaning services
We go beyond basic cleaning with our range of specialised services:
- Carpet Cleaning & Furniture Cleaning
- Upholstery & Leather Cleaning
- Window cleaning, including window sills and light fittings
- Oven and appliance cleaning
- Curtain and drapes cleaning
- Ceiling cleaning and exterior cleaning services
Why Choose Busy Bees for Your Dunedin Cleaning Needs?
Experienced Team
We’re experienced cleaning partners who understand Dunedin’s unique challenges.
Skilled Professionals
Our exceptional cleaners are background-checked and well-trained.
Eco-Friendly Options
We use eco-friendly and non-toxic cleaning products.
Flexible Scheduling
We offer flexible working hours to suit your needs.
Competitive Pricing
Quality service at fair prices, with instant quotes available.
Our Commitment to Quality Service
At Busy Bees, we’re committed to exceptional cleaning standards:
- Rigorous training for all cleaning staff
- A comprehensive cache of cleaning supplies for every job
- Regular quality checks and customer satisfaction surveys
- Continuous improvement based on customer feedback
Customer Care and Booking
We prioritise your peace of mind with our stress-free booking experience:
- Easy online booking service
- Dedicated customer service representatives
- Flexible payment methods
- Active social media profiles for easy communication
Trusted cleaning service provider in Dunedin
At Busy Bees, we go the extra mile to ensure customer satisfaction. Our hands-on team is trained to handle all types of cleaning jobs with utmost professionalism.
We pride ourselves on maintaining clean environments in both homes and commercial properties across the Dunedin region.
How we compare
We believe our commitment to quality and customer satisfaction sets us apart.
Our price business model allows us to offer competitive rates within the average range for the industry while maintaining superior quality.
Frequently Asked Questions
What's included in your standard cleaning checklist?
Our standard cleaning includes dusting, vacuuming, mopping, and sanitising of key areas. For a detailed checklist, please contact us.
Do you offer different cleaning frequencies?
Yes, we offer daily, weekly, bi-weekly, and monthly cleaning options to suit your needs.
How do you determine your hourly rate?
Our pricing is based on factors such as the size of the space, type of cleaning required, and frequency of service. We’re happy to provide a free quote.
Are your cleaners insured?
Yes, all our cleaners are fully insured for your peace of mind.
How do you handle common service issues?
Our excellent team is trained to address common cleaning issues efficiently. If any problems arise, our customer support team is ready to assist.
How do you handle the negotiation between service providers and customers?
Similar to how NexDo onboards service providers, we carefully select and train our cleaners to ensure they meet our high standards. This allows us to maintain consistent quality across all our services.
Can I trust your cleaners in my home or office?
Absolutely. All our cleaners undergo thorough background checks and are trained to respect your privacy and property. Your space is in safe hands with us.
How can I provide feedback on your services?
We welcome feedback through our mobile app, website, or social media profiles. Your input helps us continuously improve our services.
What's included in your standard cleaning checklist?
Our standard cleaning service includes dusting of all surfaces and skirting boards, vacuuming and mopping of all floors, sanitising bathrooms (toilets, showers, basins, and mirrors), kitchen cleaning (benchtops, sinks, stovetops, and exterior appliances), emptying rubbish bins, and wiping down light switches and door handles. We also clean window sills and accessible light fittings. For a detailed, customised checklist specific to your property, please contact our team who can tailor our services to your exact requirements.
Do you offer different cleaning frequencies?
Yes, we offer flexible cleaning schedules to suit your lifestyle or business needs. For residential clients, we provide one-off deep cleans, regular weekly or fortnightly cleaning, monthly maintenance plans, seasonal spring cleaning, and move-in/move-out services including bond cleaning. For commercial clients, we offer daily office cleaning, weekly maintenance programs, after-hours cleaning to avoid disrupting your business, and customised schedules for retail, healthcare, or industrial facilities. Contact us to discuss the frequency that works best for you.
How do you determine your hourly rate?
Our pricing is based on several factors to ensure fair and transparent rates. We consider the size of your property (measured in square metres or number of rooms), the type of cleaning required (standard maintenance, deep clean, or specialised services), the frequency of service (regular clients receive better rates), the level of cleaning needed, and any additional services such as carpet cleaning, window cleaning, or oven cleaning. We offer competitive rates within the industry average while maintaining superior quality. Contact us for an instant quote or detailed pricing breakdown specific to your needs.
Are your cleaners insured?
Yes, absolutely. All Busy Bees cleaners are fully insured and covered by comprehensive public liability insurance, giving you complete peace of mind. Additionally, every member of our cleaning team undergoes thorough background checks before joining our team. We maintain rigorous training standards and regular quality assessments to ensure exceptional service. Our insurance covers any accidental damage to your property, though our experienced team takes every precaution to protect your home or business during cleaning.
How do you handle common service issues?
We take service quality seriously and have clear procedures for addressing any concerns. If you’re not satisfied with any aspect of our cleaning, contact us within 24 hours and we’ll return to rectify the issue at no additional cost. We conduct regular quality checks and customer satisfaction surveys to maintain our high standards. Our customer service team is available during business hours to address any questions or concerns, and we use customer feedback to continuously improve our services. We aim to resolve all issues quickly and professionally, ensuring your complete satisfaction.
How do you handle the negotiation between service providers and customers?
At Busy Bees, we believe in transparent, straightforward communication with no hidden costs or surprise fees. When you contact us, our customer service representatives will discuss your specific cleaning needs, provide a clear quote outlining all services and costs, explain what’s included in your cleaning package, and offer flexible options within your budget. We provide written quotes and service agreements so you know exactly what to expect. There’s no pressure or hard selling—just honest advice about the best cleaning solution for your property. Our goal is to build long-term relationships based on trust and quality service.
Can I trust your cleaners in my home or office?
Absolutely. Trust and security are paramount at Busy Bees. Every cleaner undergoes comprehensive background checks before employment, and our team members are carefully selected based on their reliability, professionalism, and attention to detail. We provide rigorous training in cleaning techniques, customer service, and security protocols. Many of our Dunedin clients have worked with the same trusted cleaners for years, building strong relationships. We also maintain full insurance coverage and clear accountability procedures. Our reputation, built since 1993, is based on the trustworthiness and professionalism of our team.
How can I provide feedback on your services?
We actively encourage feedback to help us maintain and improve our service quality. You can provide feedback through several channels: call us directly on 0800 287 923, email us at info@busybees.co.nz, use the contact form on our website, leave a review on our Google Business profile or Facebook page, or speak directly with your cleaner or supervisor during service visits. We review all feedback carefully and use it to recognise outstanding team members and identify areas for improvement. Your input helps us ensure every Busy Bees customer receives exceptional service.
Ready for a Spotless Dunedin Home or Office?
Experience the Busy Bees difference today. Our friendly customer service team is ready to provide you with a free, no-obligation quote tailored to your Dunedin property.
Whether you’re in the historic Octagon area, the leafy suburbs of Roslyn and Maori Hill, student accommodations in North Dunedin, commercial spaces in South Dunedin, or homes in Mosgiel and the Taieri, we’ve got you covered.
For more information about our cleaning services or to schedule a cleaning, please don’t hesitate to get in touch.
Our friendly team is always happy to answer any questions and provide additional details about our cleaning process, cleaning tools, and cleaning techniques.
Testimonials
